Frequently Asked Questions

Who should use UnderConstructionPage?

If you want to create a custom landing page, sales page, under construction page or coming soon page, then you need to use UnderConstructionPage plugin. It’s perfect for business owners, bloggers, designers, developers, photographers; basically everybody who has a WordPress powered site.

What’s required to use UnderConstructionPage?

A self-hosted WordPress site running WordPress version 4.7 or higher. Nothing else.

Do I need any coding skills to use UnderConstructionPage?

No, none what so ever! You can create and manage pages without any coding knowledge. Our drag&drop builder is extremely beginner friendly.

Will UnderConstructionPage slow down my website?

Absolutely not. UnderConstructionPage is carefully built using the best practices and modern standards to ensure things run smoothly and as fast as possible.

Can I use UnderConstructionPage on client sites?

Sure you can! Either purchase the Agency license or purchase a single license for each client site. If you join our affiliate program, you can earn 20% on each sale.

Does UnderConstructionPage work on non-WordPress sites?

No. UCP is a WordPress plugin. It does not work on non-WordPress sites. We are working on a non-WP version, but it’s still not ready.

Do you offer a trial?

No, we don’t offer a trial. However, you are fully protected by our 100% No-Risk Money Back Guarantee. If you don’t like UnderConstructionPage in the period of seven days after purchase, we will happily refund 100% of your money. No questions asked.

Where did the free version go?

It’s still here, and it’s not going anywhere either. You can get it from the official WordPress plugin repository.

I can’t activate my license, what to do?

If you have purchased any of the packages, you received a unique license key which you need for the activation of the PRO features. If you get an error while activating the plugin, please repeat the process a few more times. If you still can’t activate the plugin, please contact our support.

I’ve made changes to UCP, but they are not visible. What do I do?

Click “Save Changes” one more time. Open your site and force refresh browser cache (Ctrl or Shift + F5). If that doesn’t help it means you have a caching plugin installed. Purge/delete cache in that plugin or disable it.

I have disabled UCP but the under construction page is still visible. How do I remove it?

Open your site and force refresh browser cache (Ctrl or Shift + F5). If that doesn’t help it means you have a caching plugin installed. Purge/delete cache in that plugin or disable it.
If that fails too contact your hosting provider and ask to empty the site cache for you.

How can I work on my site while construction mode is enabled?

Make sure your user role (probably administrator) is selected under Access Settings and open the site while logged in. You can also whitelist your IP address.

 

 

Documentation didn't help? Contact support!

Customers who purchased and have a valid PRO license - contact our support via the contact for built into the plugin or use the general contact form. If you're using the later method please include your license key in the message or contact us via the email address used when purchasing. This speeds things along.

Using the free version? We have you covered too. Head over to the forums. First look at older threads and if you don't find anything useful open a new thread. Support is community-powered so it can take some time to get an answer. If you need premium support this second - upgrade to PRO.