If you’ve recently purchased or taken over a Cisco ATA (Analog Telephone Adapter), one of your first tasks is to log into the device’s web interface to configure it. Whether you’re setting it up for a VoIP service or just exploring its features, knowing the default login credentials is essential to access the administrative settings. In this article, we’ll explore the default username and password for a Cisco ATA, explain why this information is important, and guide you on best practices for keeping your device secure.
The Cisco ATA series such as ATA 191, ATA 192, and earlier models like ATA 186 and 188 are widely used to bridge analog telephones with digital VoIP networks. These devices enable traditional telephony equipment to function over modern IP-based systems, making them a critical tool for businesses and home users alike.
What Is the Default Username and Password?
Like many networking devices, Cisco ATAs come with a set of default login credentials, which allow administrators to log into the device’s web-based GUI (Graphical User Interface).
- Default Username: admin
- Default Password: admin
These credentials work right out of the box and are the same across many Cisco ATA models. Keep in mind that certain versions provided by service providers may have customized logins or may even restrict access to the admin portal entirely.

To log in, connect your ATA to your network and enter its IP address into a browser’s address bar. Once you press Enter, the login page should appear, prompting you to enter the username and password. Entering the default admin/admin credentials will take you to the main configuration interface.
Why You Should Change the Default Credentials
Although using admin/admin makes first-time setup convenient, keeping these defaults poses a serious security risk. Default credentials are publicly documented, which means anyone with access to your network could potentially take control of the ATA and manipulate settings including SIP credentials, firmware, and line configurations.
Recommended steps after initial login:
- Immediately navigate to the user account section.
- Change both the username and password to something secure and unique.
- Save the configuration and reboot the device if necessary.
For additional protection, consider placing your ATA behind a secure firewall and disabling remote access if it’s not required.
How to Find the IP Address of the ATA
Before you can log in, you’ll need to locate the IP address assigned to the ATA. The process may vary slightly depending on the model, but generally:
- Connect an analog phone to the ATA’s phone port.
- Lift the handset and press (this accesses the IVR menu).
- Dial 110# and the IP address will be read out.
With this IP address, you can log into the web interface from a browser within the same network.
When Default Credentials Don’t Work
There are certain cases where the default credentials might not work. For example:
- You purchased the ATA second-hand and the previous owner changed the password.
- The ATA was pre-provisioned by a VoIP provider with custom settings and locked UI.
- The firmware has been updated and restricted administrative access settings.
If you find yourself locked out, the best course of action is to perform a factory reset:
- Locate the reset button (usually a small hole on the back).
- Use a paperclip to press and hold it for 10-15 seconds.
- Wait for the ATA to reboot — it should return to default settings, including username and password.

Other Useful Tips
Once logged in, it’s a good idea to take some time to document your settings, especially if you’re working in a business environment. If you’re a VoIP enthusiast experimenting with SIP configurations, make sure to back up your working configs before updates or modifications.
Also, check the firmware version — sometimes login issues stem from outdated or incompatible firmware. Cisco’s support portal or your VoIP provider should provide instructions for updating firmware securely.
Conclusion
Knowing the default username and password for your Cisco ATA (admin/admin) is the first step in getting your device configured and online. However, using those defaults long-term is a risk. Always change your credentials during the initial setup and keep your device firmware updated. Whether you’re integrating the ATA into a home office or managing dozens in a business setting, secure configuration practices go a long way in ensuring a reliable and safe VoIP environment.