How AI is Writing the Future of Customer Support
Ever had one of those moments where you’re tearing your hair out over a late delivery, and all you want is a quick answer? Well, AI’s stepping in to save the day. A Gartner report found that 85% of customer service leaders plan to use some kind of AI in their operations—and that’s just the… Read More
5 Ways Chatbots Can Help You in E-commerce
It won’t be incorrect to tell that the only thing that remains same in E-Commerce Industry is ‘CHANGE.’ Beyond a doubt, electronic commerce has made it a lot easier for retailers and brands to reach an audience and repeated customers across the globe. E-Commerce revolution has made competition stiffer for new retailers and emerging brands. … Read More