How LMS Admins Fixed Enrollment Drop-off by Configuring Moodle’s Self-Enrollment Plugins Correctly

Ask any LMS admin about their biggest headache, and you’ll probably get the same answer: student enrollment drop-offs. You spend hours setting up a perfect Moodle course, only to watch users stumble at the front door—the enrollment page. But don’t worry. There’s good news! With just a few settings tweaks to Moodle’s self-enrollment plugins, these admins turned their drop-off disasters into seamless sign-ups.

TL;DR:
Admins were losing learners during course enrollment. The issue? Misconfigured self-enrollment settings in Moodle. They fixed it by making the process easier, friendlier, and bug-free. Now, self-enrollment works like a charm—and drop-offs are a thing of the past.

A Tale of Confused Learners

Picture this: learners receive an invite to an online course. They click the link, excited to join. But then—bam! A confusing page. No clear button. Maybe even a “You cannot enroll” message.

What happens next? You guessed it. They leave.

That’s exactly what was happening to several organizations using Moodle. Their courses were great, but their self-enrollment settings were… not.

What is Self-Enrollment in Moodle?

Self-enrollment lets learners join a course on their own. No admins. No emails. Just click and go. It’s Moodle’s way of saying, “Come on in, the learning’s fine!”

But it only works if it’s set up right.

The Common Problems

Let’s break it down. Here are the top issues LMS admins found:

• Self-enrollment not enabled at the course level
• Enrollment key requirements set up with no explanation
• Hidden plugins making enrollment impossible
• Enrollment periods expiring without notice
• Too many steps to join the course

Now, let’s see how the admins became heroes.

Step 1: Enable Self-Enrollment (Sounds Simple, But It’s Easy to Miss)

First, the plugin must be enabled at the site level.

1. Go to Site administration
2. Click on Plugins → Enrolments → Manage enrol plugins
3. Find Self-enrollment and click the ‘eye’ icon if it’s closed

Next, do the same at the course level:

1. Go to the course → Participants
2. Click Enrollment methods
3. Add or confirm Self-enrollment (Student) is listed and enabled

Just doing that helped many admins reduce drop-offs instantly. But some learners were still getting blocked…

Step 2: Be Careful With Enrollment Keys

Moodle allows admins to add an enrollment key. It’s like a secret password to get in.

This sounds smart—security and all that. But here’s the catch: Many courses required keys but didn’t actually share the keys. Or worse, learners didn’t know they needed one.

Fix: Either remove enrollment keys OR send them clearly in the course invite. Even better? Add a welcome message right on the self-enrollment page.

Admins added text like:

“Welcome! Please enter ‘learn2024’ to join this course.”

Simple. Effective. Magic.

Step 3: Set the Enrollment Duration Properly

Turns out, many courses had expired enrollment windows. Learners tried to join… but Moodle said, “Nope!”

The fix was easy:

1. Open the course
2. Go to Participants → Enrollment Methods
3. Edit Self-enrollment
4. Set a reasonable Enrollment duration or pick No end date

Learners now had plenty of time to sign up. No more confusing errors.

Step 4: Clean Up the Enrollment Page

Some enrollment pages were cluttered. Others had multiple methods—Manual, Guest, Self-enrollment—all shown at once.

Admins simplified everything:

• Disabled enrollment methods they weren’t using
• Kept only Self-enrollment visible
• Customized the text to explain the steps clearly

This made the page feel smooth and welcoming.

Step 5: Add Some Personality

Admins realized that learners like personality. So they added:

• Custom welcome messages
• Course images
• Encouraging text on landing pages

Example:

“Thanks for stopping by! You’re just one step away from learning something amazing.”

Sounds nice, right?

Bonus Tips That Saved the Day

Here are some other clever tricks LMS admins used:

• Use course start dates strategically: Set them a few days ahead to give learners time.
• Create a test account: Walk through the enrollment as if you’re a new student.
• Check course visibility: Make sure the course is available to students (not “hidden”).

These small things made a BIG difference.

One Admin’s Story: From 40% Drop-Off to 0%

One training company had 40% of users abandon the process before enrolling. They thought it was the course. Turns out—it was the enrollment flow.

They followed the steps you just read. Cleaned up the process. Added guidance. Removed roadblocks. Now? Almost every learner that lands on the enrollment page, enrolls.

The admin said it best:

“All we had to do was make it obvious. And remove anything that confused people. That’s it!”

A Quick Checklist for LMS Admins

If you’re an LMS admin facing enrollment drop-off, here’s your to-do list:

• ✅ Enable Self-enrollment plugin at site and course level
• ✅ Either share or remove Enrollment Keys
• ✅ Extend or disable Enrollment Period expiration
• ✅ Simplify your Enrollment Page
• ✅ Personalize the experience with messages and images

Want to go the extra mile?

• 🧪 Test with a new user account
• 📆 Set logical course start dates
• 🔍 Double-check plugin settings after updates

Final Thoughts

No more chasing learners. No more angry emails like “Why can’t I enroll?”

Just smooth, simple access to your amazing Moodle courses.

Because when admins fix self-enrollment, everyone wins.

Now go give your Moodle learners the red carpet treatment! 🎉

Have a Look at These Articles Too