NordVPN is a great service, but sometimes you might change your mind. Maybe you found a better deal, or perhaps you just don’t need it anymore. Whatever the reason, getting a refund is easy!
Does NordVPN Offer a Refund?
Yes! NordVPN has a 30-day money-back guarantee. If you’re unhappy with the service, you can request a refund within the first 30 days of your purchase.
Step-by-Step Guide to Get a Refund
Follow these simple steps to cancel your subscription and get your money back.
Step 1: Log in to Your NordVPN Account
- Go to the NordVPN website.
- Click on Log in at the top right.
- Enter your email and password.
Step 2: Go to the Billing Section
- Once logged in, click on your profile name.
- Select Billing from the dropdown menu.
- Find your active subscription.
Step 3: Contact Customer Support
You can’t cancel and request a refund on your own. You need to contact NordVPN’s support team.
- Go to NordVPN’s Support Page.
- Click on the chat icon at the bottom right.
- Select Live Chat or Email Support.
- Tell them you want to cancel and get a refund.
Step 4: Explain Your Reason
The support agent might ask why you’re canceling. You can just say:
- It’s too expensive.
- You no longer need a VPN.
- You found a better deal elsewhere.
They might offer you a discount or an extension. If you’re sure about canceling, just say “No, I want a full refund.”
Step 5: Wait for the Refund
Once they process your request, your money will be returned to your original payment method. This usually takes:
- 1–5 days for credit/debit cards.
- Up to 10 days for PayPal.
- Varies for cryptocurrency payments (usually not refundable).
Important Things to Know
- The money-back guarantee is valid only for the first 30 days.
- If you bought NordVPN through the App Store or Google Play, you need to request a refund from them.
- Monthly plans beyond the first month are non-refundable.
Final Thoughts
Getting a refund from NordVPN is simple. Just contact support, ask for a cancellation, and wait for your money back. Keep in mind the 30-day limit and use live chat for a quicker response.
If you think you’ll need a VPN again later, you can always resubscribe when they have a great deal!