How to Add Facebook Messenger Customer Chat to a WordPress Site
Fostering communication between you and your customers is one of the best strategies that you can make to improve your relationship with them. Doing this can help increase your conversions, as well as encourage loyalty to your brand. One of the ways to promote communication is by offering live chat functionality on your site. This… Read More
How to Fasten Your Service without Growing Support Team
As your website keeps attracting more visitors who are willing to convert, you’ll inevitably come down to a breaking point: your customer support system won’t meet all needs. In theory, it’s essential for the customer support team to grow proportionally to the business. In practice, however, that theory doesn’t always work. If you keep hiring… Read More